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Expert incident response and claims management

When a security breach happens, every minute matters. Travelers' expert, in-house claims team is available 24/7 to help you understand, manage, and recover from an incident.

[DIAGRAM] Personalized, rapid response and breach coach from Corvus by Travelers

[ICON] Personalized, rapid response

Personalized, rapid response

Every incident—and business—is unique. That’s why we immediately assign a dedicated claims manager and a team of cyber experts tailored to each case. In the event of an incident, Travelers in-house team will work hand-in-hand with you and your broker to expedite recovery.

[DIAGRAM] Corvus Risk Dashboard from Corvus Insurance

[ICON] Track claims updates and documents

Claims made simple

Travelers in-house claims team provides ongoing updates to both policyholders and brokers during the recovery process. You can also log into your Cyber Risk Dashboard to track updates and documentation in real-time.  

[DIAGRAM] Corvus Risk Dashboard from Corvus Insurance

[DIAGRAM] Unlimited access to expert support services at Travelers

[ICON] Personal Claims Manager

Unlimited access to expert support

Your personal claims manager will be available to answer any questions and ensure you’re on track to recovery.

We’ll also connect you with the right experts for critical response services, providing vendor recommendations tailored to your business. All vendors are fully independent and carefully vetted, so you can be confident you’re working with the best.

[DIAGRAM] Protect against future cyber threats with the help of recommendations from the Corvus Scan

[ICON] Session with Corvus Chief Information Security Officer

Protect against future cyber threats

After an incident, schedule a one-hour session with Travelers' Vice President, Cyber Risk Officer to discuss cyber risk mitigation and resilience best practices.

Travelers Cyber Risk team is also available to provide expert guidance on how to improve your security controls based on scan findings and information gathered from the forensics investigation.

[DIAGRAM] Cyber Risk Score Results

Resources

Be prepared

In the event of a cyber attack, advanced preparation and partnership with your insurer can make all the difference.

[GUIDE] Working with Your Cyber Insurer: Incident Response

How to Work with your Cyber Insurer on Incident Response

 

Download Guide

[ARTICLE] The 3 Keys to a Successful Cyber Incident Response Strategy

The 3 Keys to a Successful Cyber Incident Response Strategy

 

Read Article

[GUIDE] Incident Response Done Right: Real-World Examples of Successful Recoveries

Incident Response Done Right: Real-World Examples of Successful Recoveries

 

Download Guide

FAQ

Frequently asked questions

Your cyber insurance provider is an important partner in mitigating security threats. Every Corvus policy includes access to our Travelers Cyber Risk Services, the only cyber risk mitigation solution proven to reduce risk. Policyholders engaged with Cyber Risk Services have experienced up to a 20% reduction in the frequency and cost of cyber breaches. Policyholders also gain access to unlimited consultations with cyber experts, real-time intelligence on emerging threats, and easy-to-use tools to manage security risks.

Our Smart Cyber Insurance® policy covers losses resulting from a security breach or cyber crime event, including: first-party losses, or losses suffered by your company (for example, income loss or digital asset loss) and third-party losses (amounts that your company is legally obligated to pay to others).

Contact your commercial insurance broker and ask them about cyber liability coverage. Corvus by Travelers' offerings are available via select appointed agencies around the country. Our expert cyber underwriters work hand-in-hand with brokers to provide fast, accurate, and fully customized cyber insurance quotes.

Common cyber incidents that trigger claims include:

  • Ransomware attacks: Hackers lock up files or devices and demand a ransom payment in exchange for release

  • Data breaches: Confidential data is stolen or otherwise exposed

  • Wire fraud: An employee is tricked into sending money to a scammer

  • System failure: Shutdowns due to system outages that may or may not be malicious in nature